Despite a number of Australian universities offering double degrees in nursing and paramedicine, there are currently no mainstream employment models that facilitate integrated graduate practice in both nursing and paramedicine. The inflexible graduate programme structures and lack of employment models for double degree graduates means double degree graduates are forced to practice in one discipline. Lack of integrated graduate and ongoing practice negates the intent of a double degree and results in suboptimal use of graduates' skills and knowledge.
Australia's first graduate programme for graduates of double degrees in nursing and paramedicine occurred in 2011 as a joint venture between Northern Health and Ambulance Victoria (Considine et al, 2015). The interprofessional graduate programme (IPG) was 18 months in duration and participants rotated between graduate paramedic experience with Ambulance Victoria and graduate nursing experience in emergency nursing at Northern Health. Details of the development and implementation of the IPG are published elsewhere (Considine et al, 2015).
The success of the pilot IPG showed that although alternative graduate programmes that span two health disciplines are feasible and possible, rigid industrial relations structures and traditional views are still major barriers to their progress (Considine et al, 2015). Further, details about participants' experience of innovating alternative graduate programmes and their long-term professional outcomes remain unknown.
Aim
The aim of this study was to examine the employment outcomes and participant experience of the first cohort of 10 IPG participants following completion of IPG.
Methods
Study design
A mixed methods approach was used and data were collected using repeated surveys and one off semi-structured interviews.
Population
All 10 IPG participants were invited to participate in the study. Invitations to participate in the study were sent to participants by email: the email included a plain language statement and consent form that was returned to one of the research team (JC) by participants willing to participate.
Setting
The study setting was Ambulance Victoria and Northern Health in Victoria, Australia. Northern Health is a government funded health service and at the time of the study had 587 beds across five campuses. The emergency department at The Northern Hospital, Northern Health's only acute care campus, managed 66 228 attendances per year (2011/12) with an admission rate of 30% (Northern Health, 2012). Ambulance Victoria is Victoria's only emergency ambulance provider and has 250 branches across metropolitan and rural Victoria. At the time of the study, Ambulance Victoria was responding to 801 853 incidents per year (Ambulance Victoria, 2012) and approximately 40 patients a day were transported as emergency cases to the emergency department at the Northern Hospital. There were 2 854 on-road clinical staff, including 500 mobile intensive care ambulance paramedics (Ambulance Victoria, 2012). In addition, the Metropolitan Fire Brigade and County Fire Authority are also co-responded to suspected cardiac arrests and remote area nurses are used to respond in some rural locations (Ambulance Victoria, 2012).
Ethics approval
The study was approved by the Human Research and Ethics Committee at Deakin University and the Ambulance Victoria Research Committee, which manages clinical governance of research involving Ambulance Victoria staff or patients. All participants gave written informed consent.
Measurements
Data were collected using an online survey managed by MindGardenTM and semi-structured face-to-face interviews. The surveys were administered in March 2012 (T1—6 months prior to IPG completion); March 2013 (T2—6 months after IPG completion) and March 2014 (T3—18 months after IPG completion). Each survey had three major components:
During survey one, participants were also asked to complete a section on demographics that included age, gender, country of birth, languages spoken, previous experience in health care, and high school completion score.
The interviews were conducted between 6 March and 22 May 2014 by a researcher unknown to the participants at a mutually agreeable time and place. Questions from the interview schedule were as follows:
Survey instrument
The Work Environment Scale (WES) (Moos and Insel, 1994) is a validated tool that evaluates productivity, employee satisfaction, employee expectations and social environment in all types of work settings. The WES real form measures employees' perceptions of their current work environment (Moos and Insel, 1994). The WES has 10 subscales that are divided into three dimensions: i) relationship dimensions, ii) personal growth dimensions, and iii) system maintenance and system change dimensions. The relationship dimensions are focused on job commitment, how friendly and supportive employees are of each other, and how supportive managers are of employees. The personal growth dimensions focuses on degree of independence, efficiency and job demands. The system maintenance and system change dimensions examine the role expectations, emphasis on rules and policies, exposure to variety and innovation, and the physical work setting. A summary of the WES dimensions and subscales is presented in Table 1. The WES can be used to monitor the effects of teambuilding and team management, assess interventions to create an effective work climate, and evaluate organisational change. It has been used extensively in health because it enables comparison of the study sample to population norms that are regularly updated using current psychometric data (Moos and Insel, 1994).
Relationship dimensions | |
1. Involvement | The extent to which employees are concerned about and committed to their jobs |
2. Co-worker cohesion | How much employees are friendly and supportive of each other |
3. Supervisor support | The extent to which management is supportive of employees and encourages employees to be supportive of one another |
Personal growth dimensions | |
4. Autonomy | How much employees are encouraged to be self sufficient and to make their own decisions |
5. Task orientation | Emphasis on good planning, efficiency, and getting the job done |
6. Work pressure | The degree to which high work demands and time pressure dominate the job setting |
System maintenance and change dimensions | |
7. Clarity | Whether employees know what to expect in their daily routine and how explicitly rules and policies are communicated |
8. Managerial control | How much management used rules and procedures to keep employees under control |
9. Innovation | The emphasis on variety, change, and new approaches |
10. Physical comfort | The extent to which the physical surroundings contribute to a pleasant work environment |
Analytical methods
Survey data were analysed using IBM SPSS Version 21.0 (IBM Corporation, 2012) and summarised using descriptive statistics. The WES was analysed according to the scoring system provided with mean scores for each subscale compared to population norms as follows: considerably below average, well below average, below average, average, above average, well above average, and considerably above average (Moos and Insel, 1994). Repeated measures ANOVA was used to compare mean scores for each dimension over time. A significance threshold of .05 was chosen. Interview data were analysed using thematic analysis according to the steps set out by Braun and Clarke (2006). These include familiarising yourself with your data, generating initial codes, searching for themes, reviewing themes, defining and naming themes, and producing the report (Braun and Clarke, 2006).
Results
There were 10 IPG participants, nine of whom completed all three surveys and nine of whom agreed to be interviewed. The participant who did not complete the surveys was a different person from the participant who declined the interview.
Two were males, the other eight were female, and all participants were born in Australia. The average age of all participants at the commencement of the IPG was 23.7 years (SD=1.3). Two participants spoke second languages: one spoke Greek and the other Norwegian. Prior to joining IPG, two participants had no previous experience in health care, three participants worked as paid carers, two participants worked as enrolled (diploma prepared) nurses, and two participants worked in clerical positions in hospitals.
Employment outcomes
At the completion of IPG, Ambulance Victoria was the main employer of all participants, with five participants working casual shifts in emergency nursing. In the form reported in this paper, IPG ceased after a second programme with four participants ran in 2012–13, because of lack of emergency nursing vacancies at Northern Health and recruitment over establishment and budgeted staffing was not a financially viable option (Considine et al, 2015). No participant reported undertaking or completion of post-graduate studies in either nursing or paramedicine. Interview data highlighted a number of recurrent themes related to career choices. First, that casual employment was more readily available in nursing, and difficult to achieve in paramedicine.
‘It was probably because ambulance don't actually offer part-time unless you've got a particular situation. So for me, it was either work full-time paramedics and then be able to work part-time nursing, or go into nursing and not be able to do any ambulance, so that was the reason’ (Participant 6).
‘It would have been really almost impossible to do part-time or casual paramedics. To do that you actually have to resign and then reapply for a casual position and they can say no, especially if you don't have a lot of experience’ (Participant 2).
‘It's just paramedics is not flexible in any way. They wouldn't let us apply for casual or part-time. It's normally if you have family or children they'll consider it…my plan was just to do full-time paramedics and some nursing shifts on my days off” (Participant 5).
Second, paramedicine was perceived to have high levels of freedom and independence.
‘Maybe a little bit more independence with the paramedics as well, like a lot more independence to make your own decisions, as opposed to the nursing’ (Participant 1).
‘I think I liked being out of the four walls so to speak and it's nice to be your own boss, if that's—not that you are your own boss, but it's a little bit more autonomy in terms of practice and what you think and you just get to be outside, different environments' (Participant 3).
‘Autonomous nature of the job, knowing that it's just you and the patient until you get them to hospital, no matter how sick they are. It's a really good feeling to be able to do that and not have everyone else around you, just you and your partner making the decisions because when you do it right you just feel amazing afterwards' (Participant 7).
Third, paramedicine was perceived to have more regular and predicable shift patterns as a result of their four day on, four day off roster.
‘I decided to go paramedics full-time though just because of the way the roster works four days on, four days off. I thought that'd be easier than doing 10 days on with nursing and four days off here and there’ (Participant 5).
‘The four days on, four days off is a really big advantage at this age, I guess, because you can plan your life a little bit around your roster. As nursing is a little bit difficult, you sometimes might do seven in a row and then have three or four off’ (Participant 7).
‘My husband said that he got to see me more when I was working in ambulance, that my shifts were more predictable so he could work out what if I was going to be around and that made his life a little bit easier. So that was a factor’ (Participant 8).
Participant experience
Assessment of the WES relationship dimensions showed a significant drop in mean scores for involvement from 7.3 (average) at T1 to 5.56 (below) average at T3 (p<0.018). There were no significant differences in mean scores for co-worker cohesion or supervisor support across the three periods studied (Table 2). For the WES personal growth dimensions there were no significant differences in autonomy, task orientation or work pressure. Autonomy remained at average levels, Task orientation remained at above average levels and work pressure remained above or considerably above average levels (Table 3). The WES system maintenance and system change dimensions showed a significant increase in manager control with mean scores increasing from 6.22 (above average) at T1 to 7.78 (considerably above average) at T3 (p<0.018). Role clarity remained below average, innovation remained at average or above average, and physical comfort fluctuated between from well below average to average (Table 4).
Involvement T1 | Involvement T2 | Involvement T3 | Co-worker cohesion T1 | Co-worker cohesion T2 | Co-worker cohesion T3 | Supervisor support T1 | Supervisor support T2 | Supervisor support T3 | |
---|---|---|---|---|---|---|---|---|---|
Considerably well above average | ♦ | ♦ | ♦ | ||||||
Well above average | | | | | | | ||||||
Above average | ♦ | | | | | | | |||||
Average | | | ♦ | ♦ | | | | | | | |||
Below average | | | | | | | | | | | | | ♦ | ♦ | |
Well below average | | | | | | | | | | | | | | | ♦ | |
Considerably below average | | | | | | | | | | | | | | | | | |
M(SD) | 7.33 (1.2) | 6.00 (1.5) | 5.56 (2.5) | 8.33 (0.5) | 8.00 (0.8) | 7.67 (1.0) | 5.00 (1.8) | 4.33 (2.2) | 5.00 (2.5) |
(F(1.887, 15.096)=5.46, p<0.02) | (F(1.500, 12.000)=4.00, p<0.10) | (F(1.90, 15.227)=1.00,p<0.39) |
Autonomy T1 | Autonomy T2 | Autonomy T3 | Task orientation T1 | Task orientation T2 | Task orientation T3 | Work pressure T1 | Work pressure T2 | Work pressure T3 | |
---|---|---|---|---|---|---|---|---|---|
Considerably well above average | ♦ | ||||||||
Well above average | | | ♦ | ♦ | ||||||
Above average | ♦ | ♦ | ♦ | | | | | | | |||
Average | ♦ | ♦ | ♦ | | | | | | | | | | | | |
Below average | | | | | | | | | | | | | | | | | | |
Well below average | | | | | | | | | | | | | | | | | | |
Considerably below average | | | | | | | | | | | | | | | | | | |
M(SD) | 6.22 (1.3) | 6.22 (1.1) | 6.22 (1.6) | 6.56 (2.2) | 6.33 (2.3) | 5.67 (2.0) | 7.00 (1.6) | 6.22 (1.7) | 6.33 (1.5) |
(F(1.517, 12.133)=0.00, p<1.00 | (F(1.640, 13.120)=1.28, p<0.30) | (F(1.953, 15.621)=2.10, p<0.16) |
Clarity T1 | Clarity T2 | Clarity T3 | Manager control T1 | Manager control T2 | Manager control T3 | Innovation T1 | Innovation T2 | Innovation T3 | Physical comfort T1 | Physical comfort T2 | Physical comfort T3 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Considerably well above average | ♦ | |||||||||||
Well above average | ♦ | | | ||||||||||
Above average | ♦ | | | | | ♦ | ||||||||
Average | | | | | | | | | ♦ | |||||||
Below average | ♦ | ♦ | ♦ | | | | | | | | | ♦ | ♦ | | | ♦ | |
Well below average | | | | | | | | | | | | | | | | | | | ♦ | | | | |
Considerably below average | | | | | | | | | | | | | | | | | | | | | | | | |
M(SD) | 4.33 (0.7) | 4.33 (1.3) | 4.33 (2.0) | 6.22 (1.4) | 7.44 (1.3) | 7.78 (1.3) | 4.67 (1.8) | 3.22 (2.2) | 3.56 (2.3) | 3.22 (2.1) | 4.89 (2.7) | 4.44 (2.7) |
(F(1.651, 13.211)=0.24, p<0.752) | (F(1.988, 15.902)=5.20, p<0.018) | (F(1.716, 13.729)=6.00, p=0.129) | (F(1.127, 9.014)=2.07, p<0.185) |
Four themes related to participant experience emerged from the qualitative interview data: i) best of emergency health care; ii) knowledge and experience; iii) chopping and changing; and iv) understanding and respect. Findings related to each theme will be presented below.
Best of emergency health care
Participants clearly stated that they applied for IPG in order to get the ‘best of both worlds’ and not waste one or both of their degrees.
‘So because I had done uni and gotten both degrees I didn't want to waste one and then not be able to follow the other one as well’ (Participant 2).
‘I still wasn't sure what I wanted to do and at the end of it as well I felt like I couldn't decide between both of them…I really felt that working in the emergency setting as a nurse was really helping my paramedics, and the other way around as well’ (Participant 5).
‘I knew that I wanted to do something in emergency health care, but I wasn't sure whether it was nursing or paramedics’ (Participant 9).
‘The emergency department knowledge base helped in the paramedic side. So I think that was probably the best thing, is the integrated knowledge’ (Participant 3).
Participants viewed their dual roles as paramedics and emergency nurses as part of a broader career in emergency health care and many participants reported that the IPG facilitated a career in emergency health care. The fact that the nursing component was in emergency nursing definitely had appeal and made IPG more attractive than traditional nursing graduate programmes that tend to have limited opportunity for specialist placements in emergency nursing.
‘I knew that I wanted to work in the emergency setting…some of the other hospitals I applied for included lots of different ward rotations including rehabilitation and geriatric and even though it's all important parts of nursing, I just felt it wasn't really the sort of nursing that I was interested in’ (Participant 5).
‘Also being able to work in ED. I don't think I'd make a very good ward nurse’ (Participant 8).
‘I really enjoyed having just ED experience because I don't think I would really have liked ward nursing as much as I like emergency department nursing, especially when I'm pairing it up with paramedics’ (Participant 2).
Other participants focused on saving time and thought an 18-month IPG was a faster pathway than completing two, one year graduate programmes.
‘The motivation behind it was being able to complete something that would take two years or more in the space of a year and a half and to be able to work first as a nurse, then as a paramedic and to be able to compare the two within a short space of time’ (Participant 7).
‘The shorter timeframe actually being able to do a grad year or what was seen as a grad year in nursing and ambulance within 18 months rather than a year or more of each’ (Participant 8).
Knowledge and experience
A number of participants reported positive learning experiences and that they had gained a breadth of experience in IPG that would not have been possible in a single discipline graduate programme. Many reported that the skills and knowledge gained in each discipline informed and enhanced the other, making them a better clinician.
‘The best things were being able to experience and learn in both professions, so I've learnt a lot form my nursing as well and my paramedics…working in paramedics at the moment but I've still got all the skills in nursing that I value now’ (Participant 1).
‘…probably the best thing, is the integrated knowledge…you learn a lot more in the ED than you do out on road, there's a lot of big, big brains in there and lots of knowledge floating around’ (Participant 3).
‘I felt I had so much more experience with different sorts of patients, especially nursing you just see such a wider range of patients than you do with paramedics…we had a whole variety of preceptors..they would always be pushing us to do more so work in the monitored cubicles and be involved in resus and all sorts of things like that so that's really [what] one of the greatest experiences was’ (Participant 5).
Understanding and respect
Participants felt that the IPG gave them a greater understanding of the difference and synergies of emergency nursing and paramedicine, and therefore a high level of respect for the nuances of each discipline.
‘I found that a lot of emergency nurses don't understand what paramedics can and can't do, and I find that paramedics don't understand a lot of what nurses can and can't do…I think that all nurses should have to do a rotation in paramedics, and all paramedics should have to do a rotation in nursing to get that understanding, and I felt that programme provided a great overview of that’ (Participant 9).
‘I really liked how it gave me a good understanding of what the different roles of ambulance and emergency nursing care. Contrasting discharge planning, stop straight away, when you get to the hospital whereas in ambulance your priorities are very much more getting the person to hospital, not out of it’ (Participant 6).
‘Being able to really acutely understand the differences and the similarities between the two roles. I think we were taught very much that these two jobs overlap and they're the same thing but they're really not the same thing. They're actually quite different. So that was good to be able to have the contrast of both and I think I'm better at both because I did both’ (Participant 9).
Chopping and changing
Participants reported that although they enjoyed the IPG, the rotations between two organisations and two disciplines were challenging.
‘I think it was that there was a lot of chopping and changing between the nursing and then the paramedic…you started to feel like you were getting your feet in one you'd then go and do the other one’ (Participant 2).
‘Difficult parts, it was difficult switching between the two, so getting any sort of consistency between the 3 months and it would have been better to be able to maintain a little bit of one during the other…So the chopping and changing was a challenge of it’ (Participant 1).
‘…first week, rotating into whatever we hadn't been doing, was difficult…often things would change, processes and protocols…you'd feel like you were starting from scratch again for the first week or two…that was pretty challenging’ (Participant 6)..
‘The transitions were hard. You would begin to feel confident in one role and then all of a sudden be put into another where you had forgotten your skills or you weren't quite up to it as you wanted to be or I wanted to be. So definitely the quick transitions were a bit more difficult’ (Participant 8).
Discussion
This study had four major findings. First, all IPG participants in this cohort selected careers in paramedicine and all were working full-time as paramedics and about half were working casual shifts in nursing. The tendency to move towards full-time paramedic employment has a number of possible explanations. At the conclusion of this first IPG, full-time or casual employment were the only employment options in paramedicine, but there were opportunities to work full-time, part time or casual in nursing, and specifically in emergency nursing. There was uncertainty among IPG participants about their capacity to work as a casual paramedic and later reinstate full-time paramedic employment in a location of their choice. There was also concern about restricted access to casual shifts, thereby limiting the ability to continue consolidation of paramedicine skills. These concerns are also reflected in the WES where perceptions of involvement, the extent to which employees are concerned about and committed to their jobs, decreased significantly over the time studied.
The other driver of employment choices may be the difference in employment conditions and pay structures. At the time of IPG completion, Victorian paramedics generally worked a rotating roster comprising two 10-hour day shifts, two 14-hour night shifts and four days off, and have 10 weeks leave per annum. They also had an annualised salary whereby shift penalties are distributed across the year making for a constant fortnight-to-fortnight salary. In contrast, nurses work a rotating roster allocated on a preference basis that is available 6 weeks in advance. Nurses are paid shift penalties according to the shifts actually worked so have variable fortnight-to-fortnight salaries.
Perceptions of increased freedom and independence were cited as a reason for choosing paramedicine as their dominant profession. However, there were no significant changes in the WES personal growth dimensions of autonomy, task orientation and work pressure. One possible explanation for this finding is that IPG participants had not progressed to a level of autonomy in emergency nursing, which is typically the domain of postgraduate qualified emergency nurses. A postgraduate university qualification in emergency nursing is requisite in most EDs to undertake the roles of resuscitation and triage, where high risk autonomous decisions are common place. Exposure to high-end independent decision-making such as managing mechanical ventilation, titrating inotropes, analgesia and sedation, and prioritising care of a full waiting room of undiagnosed patients may alter this view.
In conflict with statements about increased freedom and independence, there was a significant increase in perceptions of manager control on the WES from above average at T1 to considerably well above average at T3 (p<0.018). Managerial control is related to how much management use rules and procedures to keep employees under control (Moos and Insel, 1994). The reasons for this increase are unclear but it may reflect the hierarchal (Regehr and Millar, 2007) and protocolled nature of paramedic clinical practice (Ambulance Victoria, 2013). It may also be that participants had increased perceptions of freedom and independence in daily practice when they were on road and only answerable to their partner, but found less freedom and independence when navigating issues at an organisational level.
Second, participants expressed a view that emergency nursing and paramedicine were both areas of practice in emergency health care. As evidenced in the theme ‘best of emergency health care’, IPG participants were able to continue the ideal that drove them to undertake a double degree in nursing and paramedicine. Undertaking the entirety of graduate nursing experience in emergency nursing was reported by participants as a favourable attribute of IPG and raises questions about the traditional structure of graduate programmes, particularly in nursing. Nurse educators were concerned that IPG participants would not establish basic nursing skills without a medical or surgical ward placement; however, it was clear from IPG participants they did not want to work in these practice settings either as graduate or registered nurses. Given the significant recruitment and retention issues in nursing, the merit of designing graduate programmes with end career in mind must be given urgent consideration.
Nurse engagement is a critical component of safety and quality of health care (Simpson, 2009; Gokenbach and Drenkard, 2011) and is a top predictor of variation in mortality rates across hospitals (Blizzard, 2005). Forcing graduates to practice in areas they are not interested in not has a negative impact on the graduate's experience and likelihood to remain in the profession, but also on patient safety.
The themes ‘knowledge and experience’ and ‘understanding and respect’ suggested that participants had a positive learning experience that led them to a deep understanding of the distinct differences and similarities of both disciplines. Further, participants seemed to appreciate the unique contributions of paramedics and emergency nurses to the patient journey but also understood how they were inter-related for the good of the patient. Many respondents also reported that their experience and knowledge in the two disciplines informed and enhanced their clinical practice in both areas of health care. There are no published studies detailing truly integrated practice by clinicians holding qualifications as paramedics and registered nurses. To date, published literature related to nursing and paramedic roles has focused on movement of nurses to paramedicine (Hickey et al, 2010; Williams, 2012), use of paramedics to staff emergency departments (Oglesby, 2007), and use of nurses in pre-hospital care (Machen et al, 2007). Many of these studies focus on the assessment and triage skills and procedural capability of clinicians, with little attention to the discipline-specific skills and knowledge required by expert paramedics and emergency nurses though specific educational preparation and experiential learning (Machen et al, 2007; Oglesby, 2007; Whetzel and Wagner, 2008).
There have also been a number of publications, predominantly from the United Kingdom, detailing the emergency care practitioner role (Mason et al, 2006). Emergency care practitioners are autonomous practitioners with a blend of nursing and paramedic skills and are a major strategy to meet increasing demands for patient-centred health care by extending the existing clinical skills of the health workforce, maximising the effective use of resources, and improving the efficiency of health services delivery (Mason et al, 2006). Benefits of the emergency care practitioner include less referrals to other health professionals, lower use of emergency transport, reduced emergency department attendance and reduced acute care admissions (Cooper et al, 2004; Mason et al, 2006; Cooper et al, 2007). While programmes such as IPG may form the basis for graduates to progress to roles such as emergency care practitioner, graduates will still require experiential learning and postgraduate education in order to achieve the clinical skills and decision-making required of the emergency care practitioner role. Currently, in Australia there are limited opportunities for integrated nursing and paramedicine experiential learning, and postgraduate education is still siloed in traditional nursing or paramedicine models.
There are, however, a number of studies highlighting the benefits of inter-professional education and integration of knowledge from different health disciplines (Underdahl et al, 2013). Specific advantages are increased collaboration and teamwork, well developed communication skills and a workforce prepared to work within health care as a system, not a place (Underdahl et al, 2013).
Participants' positive view of the IPG was supported by the constantly high levels of co-worker cohesion. Co-worker cohesion was limited by ceiling effect but this is not a surprising finding. All IPG participants were from the same university therefore they had established relationships before entering the IPG. As the first IPG participants, they were employed as a large group with two subgroups. When their subgroup was in the ED, they attended study days and worked clinically together, alongside registered nurses undertaking transition to emergency nursing practice via the supported transition to emergency practice (STEP) programme. The relationships that peer groups form is supported in the literature related to transition to practice programmes in emergency nursing and team-based learning as an education methodology (Rider and Brashers, 2006; Morphet et al, 2008; Sibley and Parmalee, 2008; Sweet and Pelton-Sweet, 2008; Shacklock et al, 2014).
A contradictory finding to the positive reports of knowledge and experience was that supervisor support was below and well below average for the duration of the study. The reason for this finding is unclear. One possible explanation may be that all participants completed their T3 surveys while employed as paramedics. The nature of work as a paramedic can be isolated and the ‘supervisor support’ for graduate paramedics is provided by clinical instructors, but this support decreases following completion of the graduate ambulance paramedic programme. Whether there would be stronger perceptions of supervisor support in the ED environment, where unit management are present most days during hours so have regular contact with staff, is unknown.
Finally, the major negative experience reported by participants was the constant rotation between emergency nursing and paramedicine. The theme ‘Chopping and changing’ showed many respondents reported that the rotations between ambulance and emergency nursing, while necessary to the IPG, were challenging. The challenging nature of rotating between two disciplines and two organisations is supported by the constantly below average WES ratings for clarity. Clarity is the degree to which employees know what to expect in their daily routine and how explicitly rules and policies are communicated remained constant (Moos and Insel, 1994), and was below average for the duration of the programme.
These findings are not surprising given the ambitious nature of the IPG in trying to meld two roles across two very different organisations, each with different roster patterns, remuneration, and superannuation arrangements (Considine et al, 2015). Adding to the complexity of IPG was the blending of one registered profession (nursing) with an unregistered profession (paramedicine), each with different codes of conduct and practice standards, and regulatory requirements (Considine et al, 2015. Participants were also required to reframe their scope of practice according to the capacity in which they were working. For example, a major difference in scope of practice was how each profession was governed under the Drugs, Poisons and Scheduled Substances Act and Regulations (Parliament of Victoria, 2006). When IPG participants were practicing as registered nurses, they could administer intravenous morphine for pain relief under prescription from a medical officer or nurse practitioner. When practising as a paramedic, they could administer intravenous morphine for pain relief guided by clinical practice guidelines approved by the Ambulance Victoria Medical Advisory Committee (Considine et al, 2015).
The challenges of rotations may, in part, also be associated with non-significant decrease in innovation scores over the duration of the study. Innovation is related to variety, change and new approaches (Moos and Insel, 1994). This is a counter-intuitive finding given paramedics and emergency nurses do not know how their working day will evolve and both areas of practice require the management of patients across all age groups and with varying degrees of illness and injury severity. Further, participants willingly and enthusiastically signed up for IPG knowing it was the first programme of its kind to be attempted in Australia. It may be possible that participants entered IPG with an ideal that did not reflect the reality of full-time work as an emergency nurse or paramedic. Further, the decrease in innovation scores may be a reflection of participants' perceptions of high levels of managerial control. Further, the appeal of unpredictability of work as an emergency nurse or paramedic may be tempered by protocolled care and standardisation of work practices.
Limitations
There are a number of limitations that should be considered when interpreting the study findings. Notably, the study participants were a small cohort from one pilot programme involving one ambulance service and one health service. There are no like programmes with which to compare these results so the generalisability of these findings is unknown. Second, all participants were working in paramedicine as their dominant profession at T3 and at the time the interviews were conducted. Whether the study findings would be different if there was greater nursing representation is unknown. Finally, the small sample size may explain why some changes in the WES dimensions did not reach statistical significance.
Conclusions
Participants' experience of the IPG were largely positive; however, if further programmes of this nature are to be pursued, alternative strategies for managing rotations and better integrating practice in two disciplines need to be considered. At 18 months post IPG completion co-worker cohesion was high; however, there were reported shortfalls in key elements of practice such as role clarity, innovation and supervisor support. Addressing these issues warrants attention in employing organisations and both undergraduate and graduate programs for double degree students. Careers in emergency health care in its broadest sense are still under-developed and traditional professional and industrial structures still prevent double degree graduates using their skills and knowledge to their utmost capability.
Key Points
Conflict of interest: none declared