The Emergency Medical Services (EMS) vary across Europe, with two predominant models: the Anglo-American model, which uses mainly paramedics in a prehospital setting, where ‘the patient goes to the doctor’, and the Franco-German model, which uses mainly physicians in a prehospital setting, where ‘the doctor goes to the patient’ (Fleischmann and Fulde, 2007). Despite the controversies about these two models, no comparative study exists to demonstrate the superiority of one model over the other. The model for each country depends on its history, its culture, the needs of its community and its economic resources (Arnold, 1999; Dick, 2003; Fleischmann and Fulde, 2007; Wigman et al, 2010).
The goal of an EMS is to decrease morbidity and mortality associated with medical and traumatic emergencies by several means, including early detection of urgent situations, early responses with appropriate means, and care on scene and during transport to a facility with appropriate personnel. All these methods are aimed at preserving life, preventing and not aggravating injuries, and promoting recovery (Arnold, 1999; Dick, 2003; Fleischmann and Fulde, 2007; Wigman et al, 2010).
In Europe, there is a great deal of variation in the level of prehospital care because the organization of EMS, and the training and qualification level for EMS members who provide basic life support (BLS) or advanced life support (ALS), varies widely throughout Europe. However, all EMS have dispatch centres and two emergency levels: a first level with first responders (rescuer, ambulance driver, firemen, emergency medical technician) for BLS in an emergency ambulance or BLS-unit; and a second level for ALS with a physician or non-physician performer (paramedic or nurse) in a mobile intensive care unit (MICU) or ALS-unit (Arnold, 1999; Dick, 2003; Fleischmann and Fulde, 2007; Wigman et al, 2010).
The aim of this article is to provide an overview of the positions and training of prehospital EMS providers across Europe.
Prehospital EMS system in Europe
Health system in Europe
The organization and means of prehospital EMS depends, in part, on the health system. Throughout Europe, there are a combination of different cultures and influences, as well as economic systems and health policies that also vary between regions. It is difficult to compare the health care system because few global health indicators provide good summary measures of overall population health.
Despite the harmonization of health policy in Europe, some differences persist. The data chosen for this overview to illustrate the health care system in Europe is shown in Table 1. Such data displays a part of the health system and population health in the European region, which helps explain some differences in the organization and means of prehospital EMS.
Life expectancy at birth | Mortality rate | Hospital beds per 10 000 population | Physicians density per 10 000 | Total expenditure health as % of gross domestic product | |
---|---|---|---|---|---|
Austria | 80 | 9.8 | 78 | 38 | 10.1 |
Belgium | 80 | 10.3 | 53 | 42 | 9.4 |
Bulgaria | 73 | 14.3 | 64 | 37 | 7.3 |
Cyprus | 80 | 6.4 | 37 | 23 | 6.6 |
Czech Republic | 77 | 10.1 | 81 | 36 | 6.8 |
Denmark | 79 | 10.2 | 35 | 32 | 9.8 |
Estonia | 74 | 13.5 | 56 | 33 | 5.4 |
Finland | 80 | 10 | 68 | 33 | 8.2 |
France | 81 | 8.5 | 72 | 37 | 11 |
Germany | 80 | 10.7 | 83 | 35 | 10.4 |
Greece | 80 | 10.4 | 48 | 54 | 9.6 |
Hungary | 74 | 12.9 | 71 | 28 | 7.4 |
Ireland | 80 | 7.8 | 53 | 31 | 7.6 |
Italy | 82 | 10.7 | 39 | 37 | 8.7 |
Latvia | 71 | 13.6 | 76 | 30 | 6.2 |
Lithuania | 72 | 11.2 | 81 | 40 | 6.2 |
Luxembourg | 80 | 8.4 | 63 | 29 | 7.1 |
Malta | 80 | 8.5 | 78 | 34 | 7.5 |
Netherland | 80 | 8.7 | 48 | 39 | 8.9 |
Poland | 76 | 10 | 52 | 20 | 6.4 |
Portugal | 79 | 10.7 | 35 | 34 | 10 |
Romania | 73 | 11.8 | 65 | 19 | 4.7 |
Slovakia | 75 | 9.5 | 68 | 31 | 7.7 |
Slovenia | 79 | 10.4 | 47 | 24 | 7.8 |
Spain | 81 | 9.9 | 34 | 38 | 8.5 |
Sweden | 81 | 10.2 | N/A | 36 | 9.1 |
United Kingdom | 80 | 10 | 39 | 21 | 8.4 |
Median (SD) | 80 (±3) | 10.2 (±2) | 59.5 (±16) | 34 (±8) | 7.8 (±2) |
Anglo-American model
This model is paramedic-led, with the care on scene performed by skilled practitioners, who ensure arrival to hospital is as prompt and safe as possible; this is a ‘scoop and run’ approach. In this model, it is rare to find a physician in the prehospital setting, although they may be used for complex situations; for untransportable critically ill patients; for trapped patients, or when non-physician protocols are insufficient (Dick, 2003; Fleischmann and Fulde, 2006). In Europe, only Finland, Ireland, the Netherlands and UK apply this model.
Franco-German model
The model is physician-led, with doctors sent on all major emergencies; on-scene care is highly developed and the patient is stabilized before being transported; this is a ‘stay and care’ approach (Dick, 2003; Fleischmann and Fulde, 2007). This is the most common model in Europe. Two different systems are used to transport the physician on-scene: the stationary system and the ‘rendezvous’ system. In the first, the physician travels with the ALS-unit. In the second, the physician arrives in a rapid response car with all necessary equipment, but no facilities for patient transport.
The stationary system has the advantage that only one vehicle has to be sent, but the ‘rendezvous’ system is more flexible—if the patient does not need to be escorted by the physician, he/she is available for the next call much earlier (Dick, 2003). Another advantage is that the physician can evaluate, treat, and discharge the patient in the field without transporting the patient to the hospital (Dick, 2003).
Prehospital EMS providers
Each country has different names for members of prehospital EMS. We have classified and gathered them according to their skills. The EMS models, crews of BLS and ALS units, and trainings of EMS providers are illustrated in Table 2.
Model | BLS-unit crew | ALS-unit crew | Training EMT-B NR | Training EMT-P | Additional training NR | |
---|---|---|---|---|---|---|
Austria | FGS | EMT-B / EMT-P | EMT-P / Ph | 260h | 480h | |
Belgium | FGS | EMT-B | EMT-B / NR / Ph | 160h | 1 Year | |
Bulgaria | FGS | EMT-B | EMT-B / NR / Ph | N/A | N/A | |
Cyprus | N/A | N/A | N/A | N/A | N/A | N/A |
Czech Republic | FGS | AD / NR | AD / NR / Ph | N/A | ||
Denmark | FGS | EMT-P | EMT-P / Ph | 1590h | ||
Estonia | FGS | AD / EMT-B | AD / NR / Ph | 400h | 40 h | |
Finland | AAS | EMT-B | EMT-P / NR | 1,5 Years | 4 Years | 400h |
France | FGS | AD / EMT-B | AD / NR / Ph | 500h | 2 Years | |
Germany | FGS | EMT-B / EMT-P | EMT-P / Ph | 560h | 2800h | |
Greece | FGS | EMT-B / EMT-P | EMT-P / Ph | 120h | 2000h | |
Hungary | FGS | AD / EMT-B | AD / EMT-P / Ph | 2 Years | 4 Years | |
Ireland | AAS | EMT-B | EMT-P | 159h | 1009h | |
Italy | FGS | EMT-B | EMT-B / NR / Ph | 110h | N/A | |
Latvia | N/A | N/A | N/A | N/A | N/A | N/A |
Lithuania | FGS | AD / NR | AD / NR / Ph | N/A | ||
Luxembourg | FGS | EMT-B | EMT-B / NR / Ph | N/A | N/A | |
Malta | FGS | AD / NR | AD / NR / Ph | N/A | ||
Netherland | AAS | AD / EMT-B | EMT-B / NR | 416h | 1 Year | |
Poland | FGS | AD / EMT-B | EMT-B / NR / Ph | N/A | 2 Years | |
Portugal | FGS | EMT-B | NR / Ph | 210h | 150h | |
Romania | FGS | EMT-B | EMT-B / NR / Ph | N/A | N/A | |
Slovakia | N/A | N/A | N/A | N/A | N/A | N/A |
Slovenia | FGS | EMT-B | AD / NR / Ph | N/A | N/A | |
Spain | FGS | AD / NR | AD / NR / Ph | N/A | ||
Sweden | FGS | EMT-B / NR | EMT-B / NR / Ph | 1080h | 2 Years | |
United Kingdom | AAS | EMT-B | EMT-B / EMT-P | 1,5 Years | 4 Years |
(FGS= Franco-German system; AAS= Anglo-American system; AD= Ambulance driver; EMT-B= Basic Emergency Medical Technician; EMT-P= Paramedic; NR= Nurse registered; Ph= Physician; N/A= Not Available)
Ambulance driver (AD)
An ambulance driver (AD) drives the staff on scenes and performs patient transport duties (which can include stretcher or wheelchair cases); AD can only assist physicians and nurses, but does not have legal permission for independent emergency care. Usually, the AD has first-aid skills only, such as cardiopulmonary resuscitation (CPR) and can use automated external defibrillators (AED), but AD is also trained in radio-communications, ambulance operations and emergency response driving skills. AD receives between 12–60 hours of training, often characterized as minimal; except in two countries (Estonia and France) where AD receives between 400–500 hours of training, but with the same legal restrictions than other countries—thus with additional skills not exploited.
Basic emergency medical technician (EMT-B)
A basic emergency medical technician (EMT-B) is usually capable of performing a wide range of emergency care skills independently, such as BLS (CPR and AED); basic airway management; haemorrhage control and wound care, immobilization of fracture including the spine; management of burns; uncomplicated and unplanned obstetric delivery, and providing safe transport. EMT-B can also perform an assessment of the critically ill patient and a first triage. However, EMT-B cannot perform invasive procedures (intravenous (IV) cannulation, endotracheal intubation and administration of pharmacotherapy). EMT-B usually receives 110 to 560 hours of training, except for four countries (Finland, Hungary, Sweden and UK) where he receives between 1080–2800 hours. The European median (SD) for EMT-B training is 408 hours (±885).
Paramedic (EMT-P)
A paramedic is a type of emergency medical technician, and performs all of the skills performed by an EMT-B, but has a higher level of medical training. Paramedics are trained to deal with a broad range of emergency medical or traumatic situations. These include management of cardiac, respiratory, orthopaedic, obstetric, paediatric, metabolic, trauma emergencies, and psychological and mental health emergencies. Paramedics are also trained in communications, vehicle extrication, IV or intraosseous line placement, fluid administration, intravenous therapy and pharmacotherapy, with the administration of a wide range of medications such as epinephrine, nitroglycerine, inhaled ß2-adrenergic drugs and benzodiazepines such as lorazepam and dextrose.
Sometimes, paramedics are trained in tracheal intubation, but almost always without muscle relaxants or anaesthetic agents and exclusively for cardiac arrests. They are also trained in advanced cardiac life support, including cardiac monitoring; 12-lead ECG interpretation; synchronized cardioversion and transcutaneous cardiac pacing; paediatric advanced life support, and needle chest decompression.
Paramedics receive from 1000–5508 hours of training, except for Austria where they receive 480 hours. The European median (SD) for EMT-P training is 2000 hours (±2053).
In the countries with Anglo-American model (UK, Finland and The Netherlands), the paramedic training is 4 years, except in Ireland where the training is 1009 hours.
For the other European countries with FrancoGerman model and paramedics, the training median (SD) is 1795 hours (±966), corresponding to a little over a year of training. This difference is explained by the great skills of paramedics in the Anglo-American model.
Registered nurse (RN)
The use of registered nurses (RNs) in the prehospital setting is more common in countries that do not have paramedics (except in Finland). The nurses can provide ALS services, perform practically all emergency procedures, and administer medicines prehospital settings in the same way as physicians. These RNs may work under the direct supervision of a physician, or, in rare cases, independently. Sometimes jurisdiction permits specially trained nurses for medical inter-hospital transport work.
In Europe, the most common use of RNs is in the ALS-unit with a physician, but in some countries the ambulance nurse leads the team (Finland, Netherlands). Nurses used in a prehospital setting have all completed the full training required to be a RN in Europe, between 3–4 years, followed by additional training and certification in intensive care; prehospital care; cardiac care; anaesthesia or operating room. However, the duration of additional training varies a great deal in each country, and ranges from 40 hours to 2 years.
Physicians
On scene, the physician can provide all necessary interventions. Examples include post-resuscitation care, prehospital thrombolysis, chemical or electrical cardioversion, transcutaneous or transvenous cardiac pacing, non-invasive ventilation, chest drainage, central venous access and prehospital sonography.
In Europe, there are a wide number of specialities that staff the ALS units, mostly anaesthesiologists and emergency physicians but sometimes surgeons, internists, cardiologists, and other specialists. Usually they receive additional training in prehospital emergency medicine to be able to carry out all necessary emergency procedures, between 400 hours and 1 year.
They are capable of performing certain interventions and procedures safely as a result of their clinical expertise which allows them to establish a medical diagnosis, especially in less common conditions such as subarachnoid haemorrhage where the patient can be referred directly to the appropriate hospital for prompt specific treatment. Equally, minor cases can be dealt with on scene, avoiding unnecessary hospital admissions.
For the management of major incidents with mass casualties, every country is required to have an on-call lead emergency physician to coordinate the EMS response. The medical director of an EMS is responsible for supervision, resource planning, quality management and audits as well as continuing education of EMS personnel. The director also represents the EMS on external bodies and coordinates the activities of the EMS with other institutions (e.g. police, fire brigade, hospitals).
Response time and vehicle
Response time
Response time is a very important factor in determining the quality of prehospital EMS, and rapid access to care is fundamental, especially for the trauma emergencies. In European countries, in urban areas, BLS-unit average response times vary from 4 to 10 minutes; the European median (SD) response time is 6 min (±2.28). ALS-unit average response times vary from 5 to 13 minutes; the European median (SD) response time is 8 min (±1.96).
The response time is obviously longer in rural areas, between 15 and 30 min, and as a function of the geographical conditions of each country.
Ambulance or rapid emergency car
Ground ambulance is mostly used. Many vehicles can be adapted to fill the role of a ground ambulance; all countries have to respect European standards (EN 1789: 2007+A1: 2010). It needs safety features for patients and personnel, a modular structure that allows for local and regional flexibility in stocking equipment and supplies, and a place for basic immobilization tools.
Motorcycle
In seven countries (Greece, Hungary, Netherlands, Poland, Portugal, UK, and Slovenia), 12–20 motorcycles staffed with either a paramedic or one physician and one paramedic are used to improve the response time for emergency medical care. They are used in particular in metropolitan areas where traffic congestions are common, but further safety and efficiency studies are necessary.
Helicopter
Helicopter emergency medical service (HEMS) is available in many countries across Europe (except for Bulgaria and Lithuania, and the information is not available for 5 countries). The use of a helicopter allows for faster response times as well as safe and fast transportation over large distances (Wigman et al, 2010).
HEMS are predominately used in rural areas, especially in mountain regions where transportation on the ground is difficult or even impossible. A helicopter is sent if this is the fastest way of getting a medical team on scene. In many countries, the indications do not differ from those for a ground ALS-unit. They are used in primary as well as secondary (inter-hospital) transport of critically ill or seriously injured patients. Serious injuries, followed by neurological diseases, are the most common reasons for HEMS operations (Wigman et al, 2010).
EMS dispatching
In Europe, 112 is now the free universal telephone number to access all emergency services—including fire service, police, and EMS—without the need to dial an area code. Normally the call automatically goes to the nearest dispatch centre.
Dispatchers are responsible for coordination of transport and care: they determine the appropriate means of transport and, if necessary, provide first aid instructions via telephone.
Depending on the severity of the incident, the dispatcher can send:
If transport to the hospital is necessary, the dispatcher will determine the destination hospital or specialized service required.
The non-physician dispatchers have usually received at least basic training in first aid and emergency evaluation. Dispatchers also undergo additional training covering communication technologies, triage and the application of algorithms and protocols. In some countries, to make the system more efficient, the dispatcher is an emergency physician or a nurse, and sometimes a physician supervizes non-physician dispatchers and manages the complex situations or gives advice to EMTs if necessary.
In the case of a disaster, the dispatch centre is responsible for communication and coordination with other institutions, such as the fire brigade, the police and the military.
Discussion
This overview shows that the EMS in Europe are modern, efficient and structured in the same way. The dispatch centre, the means and the response times are similar; the biggest differences concern the personnel who staff BLS and ALS units and their training, although they all have to perform the same emergency procedures and manage similar types of patient. European harmonization of training and skills seems necessary—there are already standard practices with international guidelines, such as guidelines from the European Resuscitation Council (ERC) for BLS, ALS and initial management of acute coronary syndromes; and guidelines from the European Society of Cardiology for the management of atrial fibrillation.
Nevertheless, the main difficulty is the considerable variation across Europe in the structure and process of EMS systems, with two approaches—the Franco-German model (‘stay and care’) where assessment and highly technical on-scene care by a physician allows the emergency department to be bypassed, with the patient transferred directly to the appropriate unit; and the Anglo-American model (‘scoop and run’) where on scene cares are voluntary limited to gain time and the patient is almost always sent to an emergency department where a multi-disciplinary team is waiting.
Moreover, no comparative study exists to demonstrate the superiority of one model over the other, and this seems to be difficult to carry out due to many small variations in management and orientation of the same kind of patients. This overview shows also that the category ‘ambulance driver’ is becoming rare; only 10 countries keep this name. In almost all countries, it is expected that they will be replaced by EMT or renamed EMT because space in an ambulance is limited, and it is more judicious that all personnel can be involved in care, especially in the case of multi-victim accidents.
EMTs are vital to saving lives in emergency situations. They play a primordial role in on-scene care for persons in emergency situations and in the immediate transportation of the injured to nearby medical facilities. They are trained to provide medical care for people who have suffered from medical or trauma emergencies outside of the hospital setting. The biggest differences between EMT-P and EMT-B are the training and what they are allowed to do. The scope of practice differences between EMT-B and EMT-P can be summed up by the ability to perform invasive procedures.
The studies to compare the two models are difficult to realize and to interpret because of the extremely high variability between systems, independent of an ALS-provider, and the results are often contradictory (Roessler and Zuzan, 2006). For example, some studies on out-of-hospital cardiac arrest have documented higher survival rates following cardiac arrest in EMS systems that include experienced physicians, compared with those that rely on a non-physician provider (Rubertsson and Wiklund, 1993; Berg et al, 1994; Dieckmann and Vardis, 1995; Carpenter and Stenmark, 1997; Carcillo and Fields, 2002; Perondi et al, 2004; Myburgh et al, 2007).
Other comparisons have found no difference in survival between systems using paramedics and those using physicians as part of the response (Yap et al, 2000; Somberg et al, 2004). It seems obvious that these models are complementary—sometimes great expertise and advanced skills are necessary while at other times saving time is primordial.
Limitations
Despite a rich literature in emergency medicine, few publications concern the organization of EMS or the training of prehospital EMS providers, especially in new, or smaller European countries. The barrier of language has been a great difficulty to gather some information on the EMS in Europe; even some national societies of emergency medicine in Europe have not translated their official documents in English. This overview is partial and centred on training of EMTs and paramedics—an analysis carried out in more depth of socio-political influences and economic constraints should be necessary to understand further the differences in the prehospital EMS in Europe.
Conclusion
EMS are complicated industries. No perfect model exists, and each country has an EMS model based upon the needs of the community and the available economic resources. Therefore, the role of EMTs is vital in all prehospital EMS systems. However, the training of EMT with equal skills is very different, with great variations as a function of each country. European harmonization appears to be necessary, even if it seems difficult. In Europe, the main system is the Franco-German system with physicians providing ALS but further studies seem necessary to ascertain when this is indispensable.